Device is packed in its original box with the factory seals still on. Actual user available memory is 13 GB.
What's in the box?
BlackBerry Z10 - Black - 16GB Factory Unlocked
1800 Mah Battery
Headphones with mic
Micro USB cable
Wall charger adapter
Text me at the number provided if you have any questions about the phone. I use one myself, so I can answer questions about the user experience as well.